fd111 Privacy Policy

fd111 ("we", "our", or "platform") is a trusted online gaming and sports betting platform in Bangladesh. By using our website https://fd111.cam, you are considered to have agreed to the terms of this privacy policy.

This privacy policy ("Policy") applies to all registered and unregistered users of the fd111 platform. This policy explains what types of information we collect, how that information is used and stored, with whom it may be shared, and what rights you have regarding your information.

We keep all your information secure using SSL (Secure Socket Layer) encryption technology. We are always committed to ensuring a safe and reliable platform at fd111. Protecting your privacy is our highest commitment.

While using the fd111 platform, we may collect various types of information. The categories of information collected are described in detail below:

2.1 Information You Provide Directly

Information you personally provide during account registration and use:

• Full name and date of birth
• Email address
• National ID card or passport number (for identity verification)
• Mobile banking information (bKash, Nagad, Rocket — only for completing transactions)
• Bank account information (for users using bank transfer method)
• Account username and password

2.2 Automatically Collected Information

When you use our website, some technical information is collected automatically:

• IP address and device type
• Browser type and version
• Date, time, and page visit information at time of access
• Data collected through cookies and similar tracking technologies
• Gaming activity and transaction history

2.3 Information Collected from Third Parties

In some cases we may receive information about you from identity verification services or payment processors (bKash, Nagad, Rocket, bank transfer service providers), but only to the extent legally required.

fd111 uses your information for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Creating and managing your account
• Processing deposits, withdrawals, and other financial transactions
• Providing gaming services, bonus offers, and promotional benefits
• Running 24/7 Bengali customer support

3.2 Identity Verification and Security

• Verifying user identity and preventing access by minors (for users aged 21 and above only)
• Preventing fraud and money laundering
• Ensuring account security and addressing cyber threats
• Detecting and investigating suspicious activity

3.3 Fulfilling Legal Obligations

• Complying with applicable laws and regulations
• Retaining necessary information in accordance with regulatory authority directives
• Using information as evidence to resolve legal claims or disputes

3.4 Service Improvement and Communication

• Improving platform quality and user experience
• Sending applicable promotions, offers, and important notifications
• Assisting in resolving technical issues

fd111 does not sell or rent your personal information to third parties. However, information may be shared to a limited extent in the following circumstances:

4.1 Service Partners

Information may be shared to the necessary extent with payment processors (bKash, Nagad, Rocket, bank transfer related organizations), identity verification services, and technology infrastructure providers. These partners are required to comply with our security standards.

4.2 Legal Obligations

Upon receiving a valid order or request from the judiciary, government authorities, or law enforcement agencies, we may provide your information to fulfill legal obligations. In such circumstances we always provide only the minimum information required.

4.3 Business Restructuring

Information may be transferred in the event of a business merger, acquisition, or similar corporate change, but any successor entity must maintain data protection standards equivalent to those in this policy.

4.4 What We Never Do

• We do not sell your information to advertisers
• We do not share information with unnecessary third parties without your consent
• We do not include your information in marketing or promotional lists (unless you have given consent)

The fd111 website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.

5.1 Types of Cookies

• Essential Cookies: Essential for operating the core functions of the platform. Without these, login, transactions, and secure connections are not possible.
• Functional Cookies: Help remember your preferences and settings (such as language selection).
• Analytical Cookies: Used to analyze website usage and improve services.

5.2 Cookie Control

You have the option to accept or reject cookies through your browser settings. However, please note that disabling essential cookies may disrupt some core functionality of the platform.

Keeping your personal information secure is our highest priority. fd111 uses industry-standard security technologies and practices.

6.1 Security Measures

• All data transfers secured by SSL/TLS encryption
• Encryption of stored data is ensured
• Regular security audits and vulnerability assessments are conducted
• Access control — only authorized personnel can access sensitive information
• Two-Factor Authentication system

6.2 Data Retention Period

We retain your information only for as long as necessary to fulfill the purpose for which it was collected or as required to meet legal obligations. Even after an account is closed, some information may be retained for a specified period for legal reasons.

6.3 Response to a Data Breach

If your data security is breached for any reason, fd111 will notify the affected users and, where applicable, the relevant authorities as quickly as possible, and will take immediate steps to resolve the situation.

As a user of the fd111 platform, you retain the following rights regarding your personal information:

• Right of Access: The right to receive a copy of the information we hold about you.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (where not in conflict with legal obligations).
• Right to Restrict Processing: The right to request restriction of the processing of your information in certain circumstances.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.
• Right to Object: The right to object to the processing of your information for specific purposes.
• Right to Withdraw Consent: The right to withdraw at any time consent given for processing information on the basis of consent.

To exercise any of the above rights, please contact our support team.

The fd111 platform is for users aged 21 and above only. We do not intentionally collect any personal information from minors.

We apply an age verification process during registration. If we learn that information about a minor has been collected, we will immediately delete that information and close the relevant account.

Request for guardians: If you believe your child has registered on fd111, please contact us — we will take action as quickly as possible.

The fd111 platform works with game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI) and payment gateway providers. These third parties have their own privacy policies.

For payment transactions, the data protection policies of bKash, Nagad, Rocket, or bank transfer related organizations apply. fd111 is not responsible for the data processing practices of these third parties, but we ensure that they are consistent with our data protection standards.

fd111 may review and update this privacy policy from time to time. In the event of any significant change, we will:

• Publish a notice on the website
• Notify registered users by email
• Update the "Last Updated" date at the top of the policy

If you continue using the fd111 platform after a change, you will be considered to have agreed to the updated policy. We ask that you review this policy regularly.

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our expert team is always ready to assist you.

For more information, also visit our Terms and Conditions, Responsible Gaming, and FAQ pages.